Thank you for your interest in our website (‘Website’). The Website is operated by Julius Meinl Living PLC (‘Julius Meinl Living’) and offer you, the user (‘User’), the option of learning about the serviced apartments offerings and the various serviced residence locations of the Julius Meinl Living Group, booking a serviced apartment if you are interested and there is a vacancy, and contacting us if you have any questions.


We take the protection of your personal data seriously and abide by the provisions of data protection laws and other relevant data protection requirements. In the sections below we tell you, as a User of our Website, how we handle your personal data and provide you with an overview of the measures we have implemented to protect your personal data.


You may revoke any consent you have granted at any time with future effect. If you have any questions regarding our use of your personal data, please contact us. As changes to laws or changes to our internal corporate processes may make it necessary to change this privacy policy, please read this privacy policy regularly.

The controller pursuant to the EU General Data Protection Regulation (‘GDPR’) and other national data protection laws of member states as well as other data protection provisions is:




This privacy policy applies to the Website


Personal data refers to all information related to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, email address, IP address or user behaviour.


Information that we cannot use to identify you personally (or that would involve a disproportionate effort to do so), for example, by anonymising the information, does not represent personal data. The processing of personal data (e.g. collecting,
accessing, using, storing or transmitting such data) always requires a legal basis or your consent. Personal data that has been processed shall be deleted as soon as the purpose of the processing has been achieved and there are no further statutory retention obligations.


If we process your personal data in order to provide certain offers, we will inform you of the specific processes, the scope and the purpose of the data processing activity, the legal basis for the processing activity and the relevant storage period prior to that further processing.


The protection of personal data is an important corporate principle at Julius Meinl Living. This is achieved through, among other things, training and a written agreement with all team members and external service providers to maintain the confidentiality of data and comply with data protection requirements.


All technical and organisational, physical and computer systems and measures in the area of data protection, IT and information security help to protect stored data from damage, destruction and unauthorised access and to achieve the protection objectives of confidentiality, availability and integrity.


For the sake of security, personal data is collected with the use of an encrypted secure socket layer (SSL) connection (which can be recognised by the use of ‘https://’ at the beginning of the website address in the address bar of the internet


In addition, we take all reasonable precautions to prevent unauthorised access to Users' personal data as well as the unauthorised use or falsification of this data and to minimise the corresponding risks. However, the provision of personal data, whether this is done in person, on the phone or online, always involves risks, and there is no technical system that is completely impervious to manipulation or sabotage.


The Website uses cookies (i.e. text files) or web beacons (i.e. graphics files), which are stored on the User’s device. These files are used to collect certain User-specific settings and technical information that can be used to identify users. This information shows when and how the User used the Website and they allow us to continuously improve the Website. Thanks to cookies, Users do not have to enter their personal details every time they complete forms on the Website. The use of cookies is widespread and a feature of many Websites. Cookies are stored on the User’s device, not on the Website.


When using the Website for the first time, Users are informed about the use of cookies. The Website only uses cookies to read information stored by a cookie from the site on the User’s device. Users who do not want cookies stored on their device, who want to delete a stored cookie or who want to be informed when cookies are stored on their device can adjust their browser settings accordingly. For specific information about how to do this, please see the instructions provided with your browser or device.


The legal basis for processing personal data involving the use of cookies is Art. 6 (1f) GDPR. If you have granted us consent to use cookies on the basis of a note on the website (cookie banner), the lawfulness of the use of personal data is based on Art.


Setting cookies using our cookie consent tool


You can use our cookie consent tool at any time to adjust your cookie settings. To do this, you can use the link below to access the tool and set the above-mentioned categories of cookies by giving or not giving consent to the use of these cookies in your browser. 6 (1a) GDPR.


We use tracking and analysis tools to ensure ongoing optimisation and the need-based design of the Website. Tracking also enables us to collect statistics regarding the use of the Website, which helps us to enhance our online presence using the resulting findings. The legal ground for the use of tracking and analysis tools is the consent you provided in the cookie banner or in the cookie and tracking tool settings
pursuant to sentence 1 of Art. 6 (1a) GDPR.


The following description of tracking and analysis tools also reveals the respective
processing purposes and the data processed.


a. Google Analytics and Google Firebase


The Website uses Google Analytics, a web analysis service of Google Inc. (‘Google’). Google Analytics uses cookies, or text files, which are stored on your device and which enable your use of the website to be analysed. The information created by the cookie about your use of the Website is generally transmitted to a Google server in the USA and stored there. Google Analytics has been enhanced on the Website to include the code ‘gat._anonymizeIp();’ in order to ensure the anonymous collection of IP addresses. With this code, your IP address is first abbreviated by Google within member states of the European Union and in other contracting states that are party to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and abbreviated there in exceptional cases.


On behalf of us, Google uses this information to assess your use of the Website, to compile reports about Website activities and to provide other services related to use of the Website and the internet to the Website operator. The abbreviated IP address transmitted from your browser as part of the Google Analytics service will not be merged with other Google data. You can prevent cookies from being stored on your device by adjusting the browser settings accordingly; however, if you do this, you may not be able to fully use all of the Website’s functions.


You can also prevent the collection of the information generated by the cookie related to your use of the Website or app (including your IP address) and the processing of this data by Google by downloading and installing the browser add-on available at the following link:


Alternatively, you can prevent the collection of data by Google Analytics when you use a mobile device by clicking on the following link. Doing so will save an opt-out cookie that will prevent the future collection of your data when you visit this website: Click here to opt-out of Google Analytics.


Further information about Google Analytics can be found here.


Further information about Google Firebase can be found here.


The Website occasionally provides links (interactive references) to third-party websites for which Julius Meinl Living is not responsible. We have no influence over the content and design of the linked external sites or the websites that the User accesses via these links. The respective providers are solely responsible for the content and design of these websites as well as for compliance with data protection


The GDPR provides you, as the data subject of personal data processing, with the following rights:

  • According to Art. 15 GDPR, you can request information from us about your personal data that we process. In particular, you can request information about the purposes of processing, the categories of personal data, the categories of recipients to whom the personal data has been or will be disclosed, the planned storage period, the existence of the right to request correction or deletion of personal data or restriction of processing of personal data or to object to such processing, the right to lodge a complaint, any available information as to its source when personal data is not collected by us, transmission to a third country or to an international organisation, and about the existence of automated decision-making, including profiling and, in such cases, meaningful information about the logic involved.
  • According to Art. 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data or to have incomplete personal data completed.
  • According to Art. 17 GDPR, you can request the erasure of your personal data we have stored if the processing is no longer necessary to exercise the right to freedom of opinion and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend against legal claims.
  • According to Art. 18 GDPR, you can request the restriction of the processing of your personal data if the accuracy of the personal data is contested by you, the processing is unlawful, we no longer need the data and you oppose the erasure of the personal data because you need them to assert, exercise or defend against legal claims. You have the right under Art. 18 GDPR even if you have objected to the processing in accordance with Art. 21 GDPR.
  • According to Art. 20 GDPR, you can request that your personal data which you have provided to us be given to you in a structured, commonly used and machine-readable format or to have your personal data transmitted to another controller.
  • According to Art. 7 (3) GDPR, you can revoke the consent you have granted to us at any time. If you do so, we will no longer be able to continue the data processing based on this consent in future.
  • According to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. In general, you can contact the supervisory authority in your usual place of residence, your place of work or our corporate domicile for this purpose.

In the case of the processing of your personal data on the basis of a legitimate interest in accordance with Article 6(1)(f) GDPR, you have the right pursuant to Article 21 GDPR to object to the processing of your personal data on grounds relating to your particular situation or if you object to direct marketing. In the case of direct marketing, you have a general right to object which must be adhered to by us without the need to specify a special situation.


We undertake to protect your privacy and to treat your personal data as confidential. In order to prevent the manipulation, loss or misuse of your data stored with us, we apply comprehensive technical and organisational security measures which are reviewed regularly and which are adapted in line with technical improvements. These include, among other things, the use of recognised encryption methods (SSL or TLS). Please note, however, that because of the structure of the internet it is possible that the data protection regulations and the above-mentioned security measures will not be observed by persons or institutions which are not within our area of responsibility. In particular, data disclosed in an unencrypted manner – e.g. data disclosed by email – may be read by third parties. We have no technical control over this. It is the User’s responsibility to prevent the misuse of the data he/she provides through encryption or another method.


We may change these data protection regulations or the content of the Website at any time without prior notice, or it may change or block access to this Website.


Users can contact us at any time to exercise the above rights, including if they would like their personal data corrected, blocked or deleted and to request information.


Users can contact us at the following email address:


Or at the postal address:



In addition, Julius Meinl Living shares information about the user data it has stored as well as the origin and recipients of such data and the purpose for which it has been stored.


If a User has a complaint about the way Julius Meinl Living processes his/her personal data, they can lodge a complaint with the respective regulator.


(In Malta, this is the Information and Data Protection Commissioner (details are available at ).